Outsourcing
has been a mainstay for many companies over the last several years. Not only
are they outsourcing to overseas companies but they are also outsourcing to
companies and indiviuals in the states. One of the opportunities for
outsourcing is call centers. Companies are attempting to accommodate their
customers with the capability to have order-taking, sales and problem solving.
Companies find
that when they have outsourced their call centers to home based businesses they
have lower turnover, better educated and more loyal workers than their
counterparts that are found inside of the companies call centers.
Payment is
usually for each minute the worker spends on the phone if you are employed by a
company for call center service.
There are
disadvantages. Pay is typically around $8 an hour and the calls come slowly at
first. The lowest incoming calls are tied to order taking companies. The better
paying jobs require some type of sales skills.
Some call
centers require that you have a dedicated phone line and a high speed internet connection.
Several call
centers that employ home based workers are;
·
Alpine
Access
·
LiveOps
·
Arise
·
West
At Home
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